Privacy Policy
Commonwealth Memberships
Last updated: July 24, 2026
This Privacy Policy explains how Commonwealth Memberships (“we,” “us,” or “our”) collects, uses, and protects your personal information when you use our website and membership services.
We are committed to protecting your privacy and handling your information responsibly, in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Information We Collect
We may collect the following types of information:
Information you provide directly
- Name
- Email address
- Phone number
- Billing and payment information
- Membership account details
- Communications you send us (support requests, feedback, etc.)
Information collected automatically
- IP address
- Browser type and device information
- Pages visited and actions taken on our website
- Cookies and similar tracking technologies
Information from third parties
- Payment processors (for billing and transaction confirmation)
- Partner businesses (limited information related to redemptions or event attendance, where applicable)
We do not knowingly collect personal information from individuals under the age of 18.
2. How We Use Your Information
We use your information to:
- Create and manage your membership account
- Process payments and provide membership benefits
- Communicate with you about your membership, events, and important updates
- Improve our website and services
- Respond to support requests
- Detect and prevent fraud or misuse
- Comply with legal obligations
We will only use your information for the purposes described in this policy or for purposes that are consistent with them.
3. How We Share Your Information
We do not sell your personal information.
We may share limited information with:
- Payment processors – to process membership payments securely
- Partner businesses – only what is necessary to verify your membership and apply discounts or event access
- Service providers – companies that help us operate our website, email communications, or analytics (under strict confidentiality agreements)
- Legal authorities – when required by law or to protect our rights and safety
- Marketing platforms - to better target our marketing campaigns
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Keep you logged into your account
- Understand how visitors use our website
- Improve performance and user experience
You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect website functionality.
5. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. Payment information is handled by secure third-party payment processors and is not stored on our servers in full.
While we strive to protect your information, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, including providing membership services, meeting legal or accounting requirements, and resolving disputes.
When your information is no longer needed, we will securely delete or anonymize it.
7. Your Rights
Under Canadian privacy law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal or contractual obligations)
- Withdraw consent where applicable
- File a complaint with the Office of the Privacy Commissioner of Canada
To exercise any of these rights, please contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites or services (including partner businesses). We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of the page. Significant changes will be communicated through the website or by email where appropriate.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
admin@cwmembers.com